Frequently Asked Questions
Are you currently offering face to face sessions during the national lockdown
I am able to offer face to face sessions for clients in accordance with UK government guidelines. However, this is limited and I am currently unable to take on any new clients at present who require face to face sessions.
What are the alternatives to face to face sessions?
I am able to offer online video sessions via webcam that can provide an alternative to face to face sessions. More information that may help you decide if this is something for you can be found here:
How much are individual counselling sessions?
I offer a free optional 15 minute telephone consultation prior to booking a paid session.
Online video webcam sessions are offered at £40 per hour
Arranging a Session
Session dates and times are arranged that are mutually convenient for both of us. Sessions are available to book between Tuesday-Fridays from 10am-7pm and Saturdays between 10am-3pm. Once this has been arranged, plans can made to meet on a regular basis, typically weekly, fortnightly or alternative arrangements can be discussed..
What happens next?
The platform used for online video sessions is doxy.me. Once your sessions has been arranged, you will receive an email with a link on the day of your session that will take you to my virtual waiting room. Here you are required to enter a name (which can be your first name, initial or anything you wish to use). Your session is initiated by me at the arranged start time.
How do I pay for the session?
Payment is required prior to the start of each session and can be made via bank transfer or Paypal.
What if I cancel my appointment?
If you cancel at least 24 hours before your session, you will not be charged for the session.
If you cancel with less than 24 hours notice, you will be charged for the full session.
Do you offer reduced fees for block sessions paid in advance?
Yes, this can be negotiated between us and based on your requirements.
Do you offer couples or family counselling/do you work with children?
No, I currently only provide individual counselling for adults (18+)
If you have any further questions or queries please get in touch.